Returns & Exchanges

At Tabs® Chocolate, we strive for total customer satisfaction; however, due to the perishable nature of our food products, we cannot accept returns once a shipment has been delivered. If your order arrives damaged or melted, please contact our support team within 48 hours for a replacement or store credit.

Return Process

• 1.
  Document the Issue

  Take clear photos of the shipping box and the damaged chocolate bars to help our quality control team verify the issue.

• 2.
  Contact Support

  Email our customer experience team at [email protected] with your order number and the attached photos of your delivery.

• 3.
  Review Process

  Our team will review your claim within 2 business days to determine eligibility for a reshipment or a full refund.

• 4.
  Resolution Delivery

  Once approved, a replacement order will be dispatched immediately via expedited shipping or a credit will be issued to your original payment method.